The AIG accident insurance provides cover for Rewire customers that send €200 (or more) per month with their Rewire account. The insurance covers cases of accidents occurring in the month/s you are covered.

The AIG insurance is only available to Rewire customers living in one of the following  countries of residence: Belgium, Germany, Estonia, Spain, Finland, France, Greece, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Poland, Portugal, Slovenia, Slovakia.

This insurance is automatically given for 1 month to Rewire customers who live in one of the countries listed above, that have made international money transfers of €200 (or more) with their account in the previous month.  

For example, if you send €200 (or more) in January with your account – you will be AIG covered in February.

To be covered each month, you have to send €200 (or more) with your account every month. 

If you have not sent €200 (or more) in a calendar month with your account, you will not be covered by the AIG insurance the following month and your AIG insurance will expire. 

To reactivate your AIG insurance and to be covered the next month, you’ll simply need to send €200 (or more) during a calendar month.

To be covered each month, you have to send €200 (or more) with Rewire every month. 

There are no extra costs for you! As long as you continue sending €200 (or more) per month with your account – Rewire pays the AIG insurance for you!

The insurance is activated from the 1st day of the month to the last day of the month.

For example, if you sent €200 (or more) with your account during February  – you will be covered from March 1’st until March 31. Eligibility is valid for one single month (starting from the 1’st of the month).

The month after sending €200 (or more) with your account, you are covered for 24 hours a day and anywhere in the world!
This insurance will not cover any loss, injury, damage or legal liability arising directly or indirectly from planned or actual travel in, to, or through Cuba, Iran, Syria, North Korea, or the Crimea region.

The AIG insurance provides compensation up to €5,000 in the event of accidental death, dismemberment, and/or paralysis caused by an accident as covered under the insurance and occurring in the month/s you are entitled to AIG accident insurance.

For example – 

• A person has an accident during a period when he is covered and unfortunately he dies within two years as a direct and sole consequence of that accident. Then a lump sum compensation of a maximum of €5,000 shall be paid to his Rewire account. His legal beneficiary will inherit all assets from this account and will therefore inherit this compensation.
• A person suffering from dismemberment and/or paralysis which is the result of an accident, a lump sum compensation of a maximum of €5,000 shall be paid to his Rewire account. Depending on the type of his disability, he will be paid a percentage (from 25% to 100%) of €5,000. 

There are certain situations that the AIG insurance doesn’t cover, which results in your claim being rejected. Rejected claims mean that you won’t get any financial aid for your claim.

Your AIG insurance claim will be rejected and you will not be paid for any loss, injury, damage directly or indirectly by or caused by or arising directly or indirectly from for example 

This list is not exhaustive

• Intentionally self-inflicted injury, suicide, or suicide attempt
• Training for or participation in professional sports of any kind.
• Accidents occur during the preparation of or participation in crimes or criminal offences.
• You are in service or on duty with or undergoing training with any military or police force, militia, or paramilitary organization.
• Flights, except as a paying passenger of a public means of conveyance that is operated by a commercial airline registered to transport passengers according to published, fixed schedules.
• The accident occurred because you were under the influence of alcoholic beverages or drug use

Here, you have access to the policy documentation with Terms and Conditions which include all the conditions, exclusions, details, and a summary of the coverage. The documents are also available in Spanish, French, and German. click here.

This insurance is provided by AIG Europe S.A., an insurance company incorporated under the laws of Luxembourg with R.C.S. Luxembourg number B218806. AIG Europe S.A. has its head office at 35D Avenue J.F. Kennedy (L-1855), Luxembourg. The Dutch branch of AIG Europe S.A., also trading under its tradename AIG Europe, Netherlands. As the insurer, AIG Europe S.A. will assess your claim. 

The legal and operational offices of QOVER SA/NV are located at Handelstraat 31, 1000 Brussels, Belgium. Qover will help you during the lifetime of this policy, to answer any questions you may have about this policy and to deal with your claim. If you have specific needs that make communication difficult, please inform Qover who will be happy to help you. 

By E-mail: [email protected]

Or by phone: 

If you wish to make a claim, you need to report your claim on the following claim form. 

Note that your damage must be reported as soon as reasonably possible as a late notification may affect the handling of your claim. 

You need to share your personal information and contact details. You have to describe and explain the accident situation. You also have to upload the medical report following the accident.

Your claim will be assessed against the policy to ensure that it is valid, your supporting documentation will be reviewed and your potential benefit amount calculated. If Qover and/or AIG need any further information they will contact you to request this. 

Once your claim has been validated, we will calculate the benefit you should receive and pay this directly into your account.

If you need to find out more about the status of your claim, please contact Qover directly 

• By E-mail: [email protected]
• You can also reply to the confirmation email they sent when you submitted your claim.
• Or by phone: 

Qover is the intermediary who will be there to help you throughout the lifetime of your insurance policy and answer any questions you might have about this insurance.

You can send them an email at [email protected]

By E-mail: [email protected]

Or by phone: