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Rewire - Terms of Service (UK)

Welcome to Rewire, an online platform offering users financial services for internationals living and working in Europe (the “Service”). The Service operates through our website (at https://hello.rewire.to/), our mobile application, and the web application (at https://app.rewire.to/) (the “Website” and the “App” respectively). These are all owned and operated by Rewire EU B.V., registered at Nieuwezijds Voorburgwal 162, 1012 SJ Amsterdam, Netherlands (Chamber of Commerce registration 72553936) and its affiliates (“Rewire”, “we”, “us”).

Rewire EU B.V. is appointed as a distributor of electronic money and is registered with the UK Financial Conduct Authority (FCA) as an EMD Agent (reference no. 902146) of PayrNet Limited, an Electronic Money Institution authorised by the FCA (reference number: 900594).

 

On a particular date to be determined by Rewire, falling out between 22-30 March 2023, REWIRE WILL NO LONGER ACCEPT NEW CUSTOMERS OR ALLOW NEW USERS TO REGISTER TO THE SERVICE.

This non-acceptance of new customers will not be removed at any point in the future and will remain permanently in effect.

 

REWIRE WILL DISCONTIUNE ALL OF ITS SERVICES, INCLUDING, REMITTANCES, OFFERED CURRENTLY BY REWEIRE IN THE EU AND UK. A NOTIFICATION IN ACCORDANCE WITH THESE TERMS OF SERVICES, WILL BE ISSUED TO ALL REGISTERED USERS ABOUT THE SERVICES’ DISCONTINUATION AND USERS ACCOUNTS’ TERMINATION.

 

 

In short

The following key points of the Terms of Service are only brought for your convenience. They do not substitute the full Terms.

  1. Using the Service. You may only use the Service if you are an individual, over the age of 18, with full legal capacity.
  2. To use the Service, you must register to the Service and accept these Terms of Service. During registration you are required to provide certain information for identification and verification purposes.
  3. Personal use. The Service is provided only for personal, non-commercial
  4. Lawful use. You will use the Service in a lawful manner, complying with all applicable laws, regulations and these Terms of Service.
  5. Deposit and transfer of funds. You may use the Service for depositing and transferring of funds to designated We may refuse to accept a deposit or a request to transfer funds, in our absolute discretion, if it does not comply with these Terms of Service or may violate any legal or regulatory requirement.
  6. We respect your privacy as further explained in our Privacy Policy which is incorporated to these Terms of Service by reference.
  7. Intellectual Property. All legal rights in the Service, including all intellectual property rights, are owned by Rewire.

 

 

  1. Limitation of liability. To the maximum extent permitted by the applicable law, Rewire will not be liable for any indirect damage or loss, arising from the use of the Service. Rewire’s liability for direct damages is limited in amount.

 

  1. Law & Use of Rewire is governed by and construed solely in accordance with the Laws of the Netherlands, and subject to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands except for as subject to your local statutory rights.

…and in detail

Please read carefully the following Terms of Service (the “Terms”). By using, accessing or registering to the Service, you agree to be bound by the Terms. If you do not agree to the Terms, you may not use, access or register to the Service. You hereby agree to these Terms being provided in the English language. Upon your request (to the email address listed in clause 21), we will send you a copy of the Terms via email.

1.       Definitions

  • “Registered User”, “User” or “you” – An individual who registers to the Service pursuant to these Terms.
  • “Recipient” – a person or any other legal entity that receives funds from a User through the Service.
  • “Delivery Point” – A place or service through which a Recipient may withdraw or otherwise receive funds transferred from a User.
  • “Transaction” – any use of the Service by a User, including each money transfer that a User initiates.
  • “Prohibited Purpose” – Any purpose for using the Service not specifically allowed hereunder, including use of the Service for any Transaction that (i) is prohibited under applicable law or the law that governs the destination or source of the transfer; (ii) is obtained by illegal activity; (iii) is transferred for the purpose of funding illegal activity;

(iv) is transferred or kept in order to avoid a legal duty to report funds; (v) is designed to avoid the seizure of such funds by law enforcement authorities; (vi) violates orders of any court of law; or (vii) is connected to the sale or supply of: tobacco products, prescription drugs, weapons, pornography, adult material, escort services, massage services, disallowed pawn shops, material which incites violence, hatred, racism or which is considered obscene, any counterfeit products, gambling services (including without limitation lotteries, including government owned or licensed lotteries, sports betting, casino and poker games both online or offline), items which encourage or facilitate illegal activities, multi-level marketing, pyramid selling or ponzi schemes, matrix programs or other “get rich quick” schemes or high yield investment programs, or goods or services that infringe the intellectual property rights of a third party.

2.       Who may use the Service?

The Service is provided only to Registered Users. You may not use the Service if you are not eligible to be a Registered User. To be a Registered User you must be: an individual, over the age of 18, with full legal capacity.

 

3.       Registration and Account Set Up

  • To use the Service, you must first register through the Website or the As part of the registration, you are required to provide Rewire with the following information:
    • Full
    • A passport number or similar valid identification document number acceptable to Rewire.
    • A copy of the passport or similar valid document acceptable to
    • Permanent address
    • Telephone
    • Valid and active email
    • Additional information as may be required by Rewire.
  • Rewire may use different means and procedures to verify the details you Among such methods, Rewire may send a message to the telephone number or email address you provided during registration, and may require validation prior to confirming your account (“User Account”) and activating it.
  • Rewire may request you to provide additional information or means of identification and may request, access, process and store information from third parties, subject to applicable law, to verify your identity and the information you provide.
  • Rewire is not obliged to confirm your registration and may, in its discretion, decline such registration. Without derogating from the generality of the above, Rewire may decline registration if (a) Rewire believes or suspects that you do not comply with the conditions and requirements pursuant to these Terms; (b) the information you provided is or seems to be incomplete, inaccurate, misleading or incorrect; (c) Rewire believes or suspects that the confirmation of your registration may breach or violate any regulatory duty or
  • Rewire’s confirmation and activation of a User Account is a pre-condition for using the
  • Your User Account is You undertake not to make any use of your User Account other than for your own personal use, according to these Terms and the applicable law.
  • During registration, Rewire will provide you with a personal username (which may be your telephone number or e-mail address) and will allow you to define a password. Alternatively, Rewire may allow registration to the Service through a third-party account (e.g. Facebook, Google, etc.). You undertake to keep the username and password confidential and not allow any third party to use it. Any action made using

 

the aforesaid username and password shall be deemed made by you. You undertake to inform Rewire in any case of unauthorized access to your User Account that you become aware of, without undue delay. Without limiting the generality of the foregoing, unless you notify Rewire without undue delay of any unauthorized use of the User Account, you shall indemnify Rewire for any cost, expense or loss incurred by Rewire due to any such unauthorized use.

  • You may not create more than one User
  • We may at any time, for any reason, block your User Account. The following is a non- exhaustive list of examples in which Rewire may choose to block your User Account:
  • You act in breach of these Terms;
  • When we suspect the User Account is used for fraudulent or criminal purposes, if we consider the use of the User Account to be suspicious or unusual
  • your activities are not in line with our risk management or acceptable use policies;
  • you have not provided information required by us, or provided false, inaccurate or incomplete information;
  • we reasonably believe that your account has been compromised or for other security reasons;

 

  1. The Service. Once Rewire provides you with a User Account, you will be provided with an E-money account, possibly with a connected IBAN. This part of the Service is currently provided by Rewire’s business For additional details, see Section 7 to these Terms – Partners and Service Providers.
  2. Your Representations and Warranties. You represent, warrant and undertake the following:
    • You (i) are at least 18 years of age; (ii) are not declared bankrupt, insolvent or legally unfit and were not appointed a legal guardian; (iv) are not limited by any applicable law or obligation to use the Service; and (v) will use the Service only in accordance with applicable law and these Terms, and not for Prohibited Purposes.
    • You are not a government official or representative, or a family member or a close associate of such government official or representative.
    • Any and all information you provide during registration to the Service and when you use the Service is true, accurate, correct, current and complete. You undertake to maintain and promptly update all information you provide to Rewire and to keep it true, accurate, current, correct and complete at all times.
    • To provide Rewire with any additional information and documents it may require in connection with the Service (including in order to confirm your identity, the identity of Recipients or to verify any information or request you made).
    • To pay Rewire all fees, costs, expenses, charges and commissions, as specified in the Website or Rewire may deduct such fees, costs, expenses, charges and commissions from any amount you deposit in your User Account.
    • Solely bear and pay any and all amounts, fees, commissions, taxes and other payments, whether mandatory or voluntary, applicable to your use of the Service (including those which apply to the Recipient and the Recipient’s bank account).

 

6.       Use of The Service and Restrictions

  • You may use the Service only for your own personal, non-commercial
  • When using the Service, you will not:
    • Interfere with, burden upon or disrupt the functionality of the Service;

 

  • Breach the security measures protecting the Website, the App or the Service or publish, make available or otherwise make known to third parties any security vulnerabilities in it;
  • Circumvent or manipulate the operation or functionality of the Service, or attempt to enable features or functionalities that are otherwise disabled, inaccessible or undocumented in the Service;
  • Use or launch any automated system, including robots, crawlers and similar methods to collect content from the Service;
  • Collect, harvest, obtain or process personal information of or about other Users of the Service.

7.       Partners and Service Providers

  • In order to provide the Service, Rewire may cooperate with and use the services of third- party service providers including, banks, financial institutions, money services providers and others.

A.1. Certain third-party service providers may provide you some financial services, including the provision and management of e-money accounts, directly, through the Service (“Third-Party Service Providers”). A list of Third-Party Service Providers can be found here. Rewire may update the list from time to time. The following terms apply to services provided by Third-Party Service Providers.

 

  • Use of services provided by Third-Party Service Providers may require your acceptance of their terms of service, which can be found in the link above.
  • The responsibilities, obligations and liabilities of Third-Party Service Providers are only as indicated in their respective terms of service.
  • Rewire may share your information with relevant Third-Party Service Providers for the purpose of providing the Service, including information regarding the identification and verification of your identity.
  • If Third-Party Service Providers terms of service are applicable, Rewire shall not be liable towards you for any acts or omissions of Third-Party Service Providers, unless attributable to Rewire.

 

  • As of 16 May 2023, Rewire will no longer support of existing debit cards held by Users residing in the Users will continue to have access to User Accounts, even without a valid debit card connected to your User Account.

 

 

 

8.       Deposit of funds

  • As a Registered User you may deposit funds to your User Account. Depositing funds is done by loading your E-money account.

 

  • Only you personally may deposit funds to your User
  • Rewire may, at its sole discretion, limit deposit of funds (a) to certain currencies; (b) to certain means of In particular, unless otherwise approved by Rewire, funds

 

may be deposited in local currency only.

  • Unless otherwise approved by Rewire or presented in the App, funds may be deposited only by loading your E-money If Rewire, at its sole discretion, agrees to accept other means of payments, the funds shall be deemed received by Rewire and credited to the Registered User Account only upon Rewire’s actual and final receipt of the funds.
  • Unless Rewire approves otherwise, Registered Users may only deposit funds to their own User Account.
  • Rewire may refuse to accept a deposit, in its discretion, such as when the deposit does not comply with these Terms or if Rewire reasonably believes that it may violate any legal or regulatory requirement.
  • Upon acceptance of a deposit, Rewire will update the balance in the User You will be able to see the updated balance through the Website or the App.
  • Rewire is required by law to safeguard the funds received by it. For this purpose, any funds received from you will be transferred into segregated bank accounts, in order to keep such funds safe if Rewire would not be able to pay its debts or enters into bankruptcy. As required by applicable law, these bank accounts may be held in the name of Stichting Rewire Foundation, registered at Rewire’s address, Chamber of Commerce registration 74110349 (“Foundation”), with whom Rewire has an exclusive agreement for collection and holding of third-party customer funds. You acknowledge and agree that you do not have any contractual relationship with the The involvement of the Foundation does not affect any rights or obligations of Rewire arising under this Agreement. Rewire shall be liable towards you for any acts and/or omissions of the Foundation.

9.       Transfer of Funds

  • Rewire is not providing a depository service. Any deposits that you make to your User Account do not bear any interest.
  • You may, at any time, place a request with Rewire to transfer funds to certain designated Recipients (“Transfer Request”). You may do so as long as you have sufficient funds in your User Account to cover the transfer and related fees.
  • For a Transfer Request, you must specify:
    • The Recipient’s information, such as: full name, telephone number, address, bank account details, and other information Rewire may require.
    • The amount to be transferred. Such amount will not exceed the maximum transfer amounts determined by Rewire from time to time and the current balance in your User Account. Rewire may also set up limits on the aggregate amount of all Transfer Requests during a given period. Such limits may change from time to time, including as a result of regulatory requirements or as required by Third-Party Service Providers.

 

  • You must also confirm that the Recipient is an individual with whom you have a personal relationship.
  • Unless otherwise stated by Rewire, all transferred amounts will be transferred to the Recipient in the local currency of the country of the Recipient’s residence. You will be able to see the exchange rate applied to the Transaction and the amount after the conversion when placing the Transfer Request. A breakdown of all applicable service fees, charges, taxes shall be displayed when placing the Transfer Request as well.
  • Transfer Requests are subject to the discretion of Rewire, and shall be conditioned on the following:
    • There are sufficient funds in your User Rewire does not extend credit to Users and therefore does not allow transfer of funds unless your balance has sufficient funds to cover the Transaction.
    • Rewire does not have reasonable grounds to believe that the Transfer Request and the performance thereof violate these terms or any legal or regulatory requirement in the jurisdictions of the User and the Recipient.
    • Any other condition or requirement which Rewire may set from time to time as a result of regulatory requirements or prudent risk management.
    • Your compliance with these Terms at all

 

  • We may refuse to execute a Transfer in our sole discretion. Examples of when we may refuse to execute a Transfer Request are:
    • There are insufficient funds in your User Account. Rewire does not extend credit to Users unless explicitly agreed otherwise. Therefore, we do not allow transfer of funds unless your balance has sufficient funds to cover the Transaction.
    • Rewire has reasonable grounds to believe that the Transfer Request and the performance thereof violate these terms or any legal or regulatory requirement in the jurisdictions of the User and the Recipient.
    • If you do not comply with these Terms at any

Rewire may set other conditions or requirements or withdraw the availability of a part of its Services from time to time as a result of regulatory requirements or prudent risk management. When we refuse a Transfer Request, we will notify you of the refusal, the reasons (if permitted under applicable laws) and the procedure for correcting the situation.

 

  • When we refuse a Transfer Request, we will notify you of the refusal, the reasons (if permitted under applicable laws) and the procedure for correcting the

 

  • When you submit a Transfer Request you are deemed to have given consent to execute the A Transfer Request is irrevocable once you submit it. Once you submit a Transfer Request, it cannot be cancelled without Rewire’s prior approval. You irrevocably waive any claim or demand against Rewire relating to a withdrawal of a Transfer Request.
  • Upon receiving a Transfer Request, Rewire will use reasonable commercial efforts to

 

transfer the amounts specified in the approved Transfer Request to the designated Recipient. If the time of receipt is during national holidays (In Israel or the Netherlands) or outside of Rewire business hours (Sunday to Thursday 8 AM to 10 PM, Friday 8 AM to 7 PM and Saturday 9 AM to 8 PM) there may be a delay in the processing.

  • The actual transfer of funds usually takes 1-2 business days but may occasionally take more, due to reasons which are not fully in Rewire’s control.
  • Upon the actual delivery of the funds to the Recipient’s account or the Delivery Point, Rewire shall provide you with a confirmation (“Final Confirmation”) that the amounts specified in the Transfer Request have been successfully transferred to the Recipient. The Final Confirmation is based on the information that Rewire receives from the Recipient’s account or the Delivery Point. Rewire shall not be liable for errors in connection with such Information. The Final Confirmation will include:

 

  • Rewire’s reference number of the transfer, where applicable, and an electronic
  • Confirmation of the exact amount Rewire transferred to the
  • Information on the Delivery Point where the Recipient can collect the funds from, or confirmation of the bank to which the money has been wired (as designated in the Transfer Request).
  • You undertake to immediately inform Rewire by phone and e-mail if: (i) any Transfer failed to reach the designated Recipient within three business days of the Approval of the applicable Transfer Request; (ii) any Transfer has been incorrectly executed by us. Upon your request, we will make immediate efforts to trace the Transfer and notify you of the outcome, at no charge.
  • In the event that Rewire fails to transfer the funds to the Recipient or the Delivery Point, for any reason whatsoever or a Transfer has been executed incorrectly by us (and not attributable to you), Rewire shall credit your User Account with the amount of the Transfer Request and any deducted fees and notify you about it. You will not have any additional claim or demand against Rewire for such failures.
  • All your Transfer Requests will be displayed in the App for at least up to 12 months. If you require the information separately, please email us at the email address listed in clause 21 and we will provide this information free of charge (if not requested more than once a month).

10.   Currency-Conversion of Funds

  • If the performance of a Transfer Request, withdrawal of money, any other instruction of the User or action by Rewire, require that funds be converted from one currency to another, Rewire shall do so and the User hereby agrees to such conversion.
  • Rewire shall convert funds at exchange rates published on its App at the time the Transfer Request is made.
  • Conversion fees are detailed in the Website and the App and are periodically updated in accordance with clause 15.1.
  • The user hereby irrevocably waives any claim or demand against Rewire regarding the exchange rates offered by Rewire or available to the Users through the Service.

11.   Service Fees

  • The Service is subject to service Rewire publishes the Service fees on the Website and the App. Rewire may update the Service fees from time to time. The Service fees may include any additional charges or taxes applicable to each transaction in accordance with applicable law. Rewire may deduct the Service fees, charges, taxes and any other costs from the deposits in your User Account, and may refuse to

 

process a Transfer Request if the funds in your User Account are not sufficient to cover these fees, charges, taxes and costs.

11.2.       We may deduct any fees, costs, expenses, damages and loss resulting from your breach of these Terms (to the extent permitted by law) from any funds deposited in your User Account.

  1. Term and Termination
    • You may terminate your use of the Service at any time by uninstalling the App, ceasing any use of the Service and providing Rewire with written notice by e-mail. We may terminate this Agreement at any time and for any reason by giving you not less than sixty (60) days written In such case, your User Account will be terminated once all outstanding Transfer Requests have been completed. You will be able to withdraw any remaining funds in your User Account during a period of 20 business days of the termination notice, but subject to our regulatory requirements as a financial institution.
    • If you are in breach of any of these Terms or the terms of service of the Third-Party Service Providers, Rewire may suspend or terminate your use of the Service at any time, effective immediately, with no liability to you or to any third party for such suspension or termination. We will give you notice as soon as possible of such suspension or

 

  • Without derogating from the generality of clause 12.2, we may (partially) suspend or terminate (at our discretion) your use of the The following is a non-exhaustive list of examples in which Rewire may suspend the Service or terminate this agreement:
  • if we suspect that you use or attempt to use the Service for Prohibited Purpose;
  • if you act in violation of these Terms;
  • if you have not provided information required by Rewire, or provided false, inaccurate or incomplete information;
  • if your use of the Service does not comply with any legal or regulatory requirement (including legal or regulatory requirements in the country of the Recipient),
  • If we are required under applicable laws; or
  • if we are requested to do so by a Third-Party Service
  • your account has been frozen for at least thirty days;
  • your account has been blocked pursuant clause 9;

 

 

AS OF 20 May 2023, REWIRE WILL TERMINATE CERTAIN ACCOUNTS IN ACCORDANCE WITH THIS SECTION 12.3. USERS WHOSE ACCOUNTS ARE AFFECTED BY THIS TERMINATION WILL BE NOTIFIED SIXTY (60) DAYS PRIOR TO THE TERMINATION. WE WILL ALSO ISSUE THREE (3) REMINDERS TO SUCH USERS REGARDING THE IMPENDING TERMINATION OF THEIR ACCOUNTS.

 

 

 

13.   Privacy

We respect your privacy. Our Privacy Policy which is incorporated to these Terms by reference, explains the privacy practices of the Service.

 

14.   Intellectual Property

All rights, title and interest in and to the Service, including without limitation, patents, copyrights, trademarks, trade names, service marks, trade secrets and other intellectual property rights and any goodwill associated therewith, are the exclusive property of Rewire and its licensors.

Rewire grants you a personal, non-transferable, non-sublicensable, limited time license to use the Website and the App for as long as you are a Registered User of the Service, only in order to use the Service.

 

Unless expressly permitted in these Terms, you may not copy, distribute, display or perform publicly, sublicense, decompile, disassemble, reduce to human readable form, execute publicly, make available to the public, adapt, make commercial use of, process, compile, translate, sell, lend, rent, reverse engineer, combine with other software, modify or create

 

derivative works of the Website or App or any part thereof, either by yourself or by a third party on your behalf, in any way or by any means.

 

You may not adapt or otherwise use, including in any Internet domain name, any name, mark or logo that is similar to our marks and logos. You must refrain from any action or omission which may dilute or tarnish our goodwill.

 

15.   Changes and Availability

  • We may, at any time and without prior notice change the layout, design, scope, features or availability of the We may, at any time and without prior notice, change the exchange rates.
  • The availability, functioning, quality and functionality of the Service depend on various factors, including software, hardware and communication networks, which may be also provided by third parties, at their responsibility. These factors are not fault-free.
  • We may revise these Terms, including – but not limited to – fees and charges, in whole or in part, at any time by providing you at least two (2) months prior notification of the amended Terms, by e-mail to the address we have on file for your User It is your responsibility to review your email account for such notifications. Your continued use of the service after the effective date of the amended Terms constitutes your consent to the amended Terms. If you do not accept the changes, you may terminate your relationship with us, free of charge at any time until the date the changes apply, in accordance with clause 12.1.

16.   LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REWIRE, SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, STATUTORY, INCIDENTAL OR CONSEQUENTIAL DAMAGE OR ANY SIMILAR DAMAGE OR LOSS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES INCURRED FOR LOSS OF BUSINESS PROFITS OR REVENUE, LOSS OF PRIVACY, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION OR ANY OTHER LOSS) ARISING OUT OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE THE SERVICE, OR FROM ANY FAILURE, DELAY, ERROR OR BREAKDOWN IN THE FUNCTION OF THE SERVICE (EVEN IF REWIRE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).

IN ANY EVENT, OUR TOTAL, MAXIMUM LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FOLLOWING: (I) IF A DISPUTE ARISES IN CONNECTION WITH CERTAIN TRANSFER(S) PROCESSED BY REWIRE – THE AMOUNT TRANSFERRED BY THE USER IN THE MOST RECENT TRANSFER THAT IS UNDER DISPUTE; OR (II) IF A DISPUTE DOES NOT ARISE IN CONNECTION WITH CERTAIN TRANSFER(S) PROCESSED BY REWIRE – THE COMBINED FEES PAID BY THAT CERTAIN USER IN THE 12 MOST RECENT MONTHS TO REWIRE.

THE USER UNDERTAKES TO NOTIFY THE COMPANY OF ANY CLAIM OR ACTION ARISING UNDER OR RELATING TO THIS AGREEMENT AS SOON AS POSSIBLE AND IN ANY EVENT, NO LATER THAN

(12) MONTHS AFTER THE CAUSE OF ACTION HAS OCCURRED. FAILURE TO PROVIDE SUCH NOTICE SHALL BE DEEMED AS A WAIVER OF SUCH CLAIM OR ACTION. THE USER

 

ACKNOWLEDGES THAT THE COMPANY MAY BE UNABLE AND IS NOT OBLIGED TO MAINTAIN RECORDS WITH RESPECT TO ACTIONS MADE BY THE USER OR THE COMPANY, INCLUDING COMMUNICATION LOGS, MESSAGES, NOTICES, SMS MESSAGES AND OTHER FORMS OF COMMUNICATIONS, FOR A PERIOD OF MORE THAN 3 MONTHS. THEREFORE, FAILURE TO PROVIDE NOTICE MAY IMPAIR THE ABILITY OF THE PARTIES TO RETRIEVE SUCH INFORMATION AND INVESTIGATE THE CLAIM.

17.   Indemnification

To the maximum extent permitted by law, you will indemnify, defend and hold harmless at your own expense, Rewire and its shareholders, directors, officers, employees, consultants and affiliates, from and against any damages, loss, costs and expenses, including attorney’s fees and legal expense, resulting from any claim, allegation or demand, connected with your use of the Service, your breach of these Terms or any rules or regulations applicable to the Service.

18.   External Content

  • You acknowledge that from time to time Rewire may provide you with certain content, including commercial messages, by way of telephone text messages, e-mails or any other means of You expressly consent to receive commercial messages from Rewire or others on its behalf. At any time, you may withdraw your consent and notify us that you refuse to receive commercial messages, altogether or of specific kind, by sending a notice of consent withdrawal. The channels through which you may send such notice will be detailed in the commercial messages you may receive.
  • The Service may contain content provided by third parties or links to external websites (“External Content”). External content may be subject to different terms of use or privacy Rewire does not assume any responsibility or liability for such External Content.

19.   Application Marketplace

  • The following terms apply if you downloaded the App from Apple’s App You and us agree and acknowledge as follows:
  • These Terms are concluded between yourself and us, and not with Apple (“Apple”). Apple is not responsible for the App. In the event of a conflict between these Terms and the Usage Rules set forth for Licensed Applications (as defined in the App Store Terms of Service) or the App Store Terms of Service as of the Effective Date (that is when you indicated your agreement to be bound by these Terms, by clicking the appropriate button), the Usage Rules or the App Store Terms of Service will prevail. If any provision of these Terms is less restrictive than the corresponding provision of the Usage Rules or the App Store Terms of Service, the Usage Rules or the App Store Terms of Service will prevail.

 

  • You may use the App on an iPhone or an iPad that you own or control. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
  • Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product liability claims,

(ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.

  • In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s IP Rights, Apple will not be responsible for the investigation, defense, settlement and discharge of any such infringement claim.
  • Apple and Apple’s subsidiaries are third party beneficiaries of these Terms. Upon Your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) You are not listed on any U.S. Government list of prohibited or restricted parties.
  • If you downloaded the App from a different application marketplace, other third parties may be beneficiaries of these Terms, pursuant to those marketplace’s Such other third parties are not responsible for providing maintenance and support services with respect to the App.

 

 

20.   Complaints, Governing law & jurisdiction

  • Rewire has an internal complaint procedure for complaints relating to the use of its services. If you have a complaint about our Services or you feel we do not comply with these Terms, please contact us through [email protected] or [email protected]. We will undertake all reasonable efforts to reply to you adequately and no later than fifteen

(15) business days of receipt of the complaint. If we are unable to reply in the given time frame, for reasons beyond our control, we will notify you of the delay and the reasons and the deadline for a final reply. At no point shall this deadline exceed 35 business days.

  • If the complaint cannot be resolved within four weeks to your satisfaction, you may resort to the Financial Services Complaints Tribunal (Kifid – kifid.nl), but only in the event that we have informed you of our final position on the matter. You may also file any legal proceeds with the competent Dutch courts.
  • Regardless of incorporation or where you access or use the Service from, these Terms, your use of the Service and your activity in connection with Rewire, will be governed by and construed in accordance with the laws of the Netherlands, excluding any otherwise applicable rules of conflict of laws which would result in the application

 

of the laws of a jurisdiction other than the Netherlands, except for as subject to your local statutory rights.

  • The non-exclusive jurisdiction and venue of any action, suit or legal proceedings, with respect to the Service, these Terms or Rewire, shall be in the competent courts located in the district of Amsterdam, the Netherlands, without prejudice to your right as permitted by law to also initiate such action or proceeding before the competent courts in your country of residence.

21.   General

  • You may not assign or transfer your rights and obligations under these Terms without our prior written consent. Any attempted or actual assignment by you, without our prior written consent, shall be null and void.

We may assign these Terms in their entirety, including all right, duties, liabilities and obligations therein, upon notice to you and without obtaining your further specific consent, to a third-party, upon a merger, acquisition, change of control or the sale of all or substantially all of its equity or assets relating to the Agreement. By virtue of such assignment, the assignee assumes our stead, including all right, duties, liabilities and obligations, and we are irrevocably released therefrom.

  • If any provision of these Terms is held to be illegal, invalid, or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent permitted by law to reflect as closely as possible, the original intention of that provision, and the remaining provisions of these Terms shall continue to remain in full force and effect.
  • The section headings in these Terms are included for convenience only and shall take no part in the interpretation or construing of these Terms. Whenever used in these Terms, the term “Including”, whether capitalized or not, means without limitation to the preceding phrase. All examples and e.g. notations are illustrative, not exhaustive.
  • Entire agreement. These Terms constitute the entire agreement between you and Rewire concerning the subject matter herein and supersede all prior and contemporaneous negotiations and oral representations, agreements and
  • No waiver, concession, extension, representation, alteration, addition or derogation from these Terms by us, or pursuant to these Terms, will be effective unless consented to explicitly and executed in writing by our authorized representative. Failure on our part to demand performance of any provision in these Terms shall not constitute a waiver of any of our rights under these Terms.
  1. Contact At any time, you may contact us with any question that you may have with respect to the Service, at: [email protected], [email protected], [email protected].
  2. Last updated: December 2020 (version2)